Ramon Armengol Roca values the privacy and data security of every customer. During your purchase of our Wall Lamp products, we will only collect necessary information for order processing, logistics, and after-sales support.
Due to current operating conditions and ongoing losses, we are clearing out inventory at a loss, but our standards for user privacy protection will not be lowered as a result.
Information we may collect includes:
Recipient’s name, address, and contact information
Order information and transaction records
After-sales communication records
Purpose of information use:
For order processing and same-day shipping arrangements
For logistics and delivery (shipping location: Spain)
For returns and refunds (refunds will be credited within 3 days)
For customer support and after-sales communication
Service description:
Order processing time: Same day
Shipping time: Approximately 2 days
Return time: Returns can be requested within 30 days
Refund processing: Completed within 3 days of confirmation
We promise not to sell or disclose customer personal information to third parties unless required by law or necessary to fulfill the order.
Thank you for your trust and support.